Sales & Customer Service Agent

TM Car Rental is looking for a sales and customer service agent in Al Ahmadi, Kuwait, to help customers choose the right rental vehicle and enjoy a smooth, friendly booking experience. This is a customer-facing role in the car rental sector, combining sales skills with attentive service from the first enquiry through to the return of the vehicle. In this role, you will welcome customers, understand their travel and rental needs, and recommend suitable vehicles and rental options. You will explain rental terms, pricing and available services clearly, process bookings and payments accurately, and keep customer records up to date. The work also involves answering questions, resolving everyday customer queries, and coordinating with colleagues to make sure vehicles are ready when customers need them. The source lists this position as a remote role, so you will need to be comfortable working independently, communicating clearly and managing your workload without close supervision. The successful candidate will be friendly, organised and confident dealing with customers by phone or online, with a genuine interest in helping people find the best rental solution. This role suits someone who enjoys sales, service and problem-solving in a fast-moving rental environment.

Sales and customer service agent role in Al Ahmadi, Kuwait, with TM Car Rental, helping customers choose rental vehicles, processing bookings and providing friendly, accurate service.

• Experience in sales, customer service or car rental is an advantage
• Friendly, confident communication skills and a customer-focused approach
• Good organisation and accuracy when processing bookings and payments
• Ability to work independently and manage time well in a remote role.

• Welcome customers and understand their rental and travel needs
• Recommend suitable vehicles and rental options and explain terms and pricing clearly
• Process bookings and payments accurately and keep customer records up to date
• Answer customer questions and resolve everyday queries promptly and politely
• Coordinate with colleagues so vehicles are ready for customers on time
• Work independently in a remote setting, communicating clearly and managing workload effectively.