Urgent Required Data Center Engineer

A data center operation in Muscat (Al OQDA) urgently needs a data center engineer for on-call field technician work. The role involves dispatching to job sites at very short notice, typically within 24 to 48 hours, completing work to a strict checklist, and joining pre-brief and post-maintenance calls with the customer.

Before starting, technicians must pass a background check and complete an online, self-paced training set of modules of about two hours in total. Technicians must also obtain and maintain the required toolkit, including a non-Chinese brand Android phone with NFC, a laptop, screwdrivers, packing and marking tape, a marking pen and a labelling tool, plus personal protective equipment such as resistance gloves, safety boots, a high-visibility vest and a hard hat.

Data center engineer urgently needed in Muscat (Al OQDA) for on-call field technician work in data center operations.

• At least one year of experience as a technician in data center operations or an equivalent environment.
• At least one year of customer service experience dealing directly with customers.
• At least one year working with data center equipment, live hardware, rack building and installation, hot and cold aisles, and networking hardware such as cabling, switches and servers.
• At least one year of layer one troubleshooting, including hardware power connectivity, fibre cabling, fibre optics and ethernet connections, logging into IT devices, and checking port status and link quality.
• At least one year of layer two troubleshooting, including configuration repairs, software installations and hardware repairs.
• At least one year reading cut-sheets for physical network installation.
• At least six months working with power feeds, including redundancy and automatic transfer switches.
• At least six months with networking protocols and technologies, including TCP/IP, Ethernet and L2/L3.
• Full professional proficiency in English.

• Reference Number: GJ-527