Senior Hostess - Kuwait

HUDSON is recruiting a Senior Hostess - Kuwait for a reputed restaurant group in Kuwait. This is a senior hostess role in which the Senior Hostess greets, acknowledges, seats and farewells guests professionally, and recognises VIP and regular guests to coordinate personalised service. Typical duties include managing reservations, special requests, guest profiles and reservation notes, and managing seating plans, waitlists, queues and table availability. Coordinating table allocation with the Floor Manager and service team, handling guest inquiries, complaints and service recovery, and maintaining guest interaction and complaint records are also part of the work. Guiding and coaching junior hostesses and front-of-house staff, allocating host-desk duties and monitoring performance, coordinating guest information with managers and service staff, and maintaining the host desk, entrance and guest areas are required. Handling telephone calls and reservation inquiries, supporting promotions, guest loyalty and revenue objectives, preparing reports on guest feedback, VIP activity and service trends, and completing shift handovers and ensuring the host area is ready for the next shift complete the role. Salary is stated on the source listing as 500 - 600 KD; the period is not labelled on the source, so no period is shown here. The source listing does not state a city and does not state an employment type, so no city is shown here and Full Time is used as the closest standard type. Applicants should use the direct source link to apply and to check the full employer details before applying.

Senior Hostess - Kuwait role in Kuwait, greeting and seating guests and managing reservations for a restaurant group.

• Minimum of two to three years in restaurant hosting, guest relations, hospitality, or a similar customer-facing role, as stated on the sourc
• Senior or supervisory experience is preferred, as stated on the source listing
• A Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, as stated on the source
• Experience with reservations, waitlists, VIP guests, complaints, and service recovery, as stated on the source listing
• Sales, loyalty activities, or special-event experience is an advantage, as stated on the source listing
• Minimum height of 165 cm, as stated on the source listing
• Fit appearance and professional grooming, as stated on the source listing

• Greet, acknowledge, seat, and farewell guests professionally
• Recognize VIP and regular guests and coordinate personalized service
• Manage reservations, special requests, guest profiles, and reservation notes
• Manage seating plans, waitlists, queues, and table availability
• Coordinate table allocation with the Floor Manager and service team
• Handle guest inquiries, complaints, and service recovery
• Maintain guest interaction and complaint records

A Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, as stated on the source listing.

• The source listing states accommodation and transportation are provided
• Salary is stated as 500
• KD, with the period not labelled.