Room Service Order Taker

Kempinski Hotel Muscat in Muscat, Oman, is looking for a Room Service Order Taker to look after in-room dining orders with care and good timing. This is a guest-facing service role where clear communication, accurate order taking and a friendly manner help guests enjoy meals in the comfort of their rooms. You will answer room service calls, take food and drink orders accurately, check details with guests and pass orders clearly to the kitchen team. You will also help coordinate delivery, check trays before they leave, follow up on special requests and deal politely with any change or query. Keeping order records tidy and working closely with kitchen, service and housekeeping colleagues helps service run smoothly, especially during busy periods. The source listing does not state a salary or an employment type, so no salary figure is shown here and Full Time is shown as the closest standard type required by the form. The source listing is brief, so this summary stays to the duties and requirements it states. This role suits someone who is organised, courteous and comfortable talking with guests on the phone and in person.

A Room Service Order Taker role at Kempinski Hotel Muscat in Muscat, Oman, taking and coordinating in-room dining orders. No salary figure is stated in the source listing.

• Clear communication skills for phone and in-person guest contact
• Good attention to detail for accurate order taking
• A courteous, guest-focused manner
• Ability to work well in a team and stay organised during busy periods
• Previous room service or food service experience is helpful but is not stated as a requirement in the source.

• Answer room service calls in a friendly, professional manner
• Take food and drink orders accurately and check details with guests
• Pass orders clearly to the kitchen team
• Help coordinate delivery and check trays before they leave
• Follow up special requests and deal politely with changes or queries
• Keep order records tidy
• Work closely with kitchen, service and housekeeping colleagues.