Helpdesk Support And Endpoint Technician

Nair Systems is hiring for its Qatar operations in Doha for a Helpdesk Support and Endpoint Technician. The technician will be the first point of contact for technical assistance over the phone or by email, providing remote troubleshooting and on-site installation and support. The role covers installing and maintaining desktops, laptops, phones, monitors and printers, configuring Windows and desktop software, and managing Active Directory users, compliance policies and configuration profiles. The technician will roll out patches, manage and operate ManageEngine ServiceDesk Plus and Endpoint Central, and automate and script PC support and rollout tasks. The role calls for a B.Sc. in Computer Science, Information Technology or a similar field, along with experience supporting Microsoft client and server platforms, Azure and the Microsoft 365 Suite, and basic network support knowledge. The successful candidate will be a fluent Arabic and English speaker. Some after-hours work may be required. The expected joining time is within two weeks, with a maximum of one month.

Nair Systems is hiring in Doha, Qatar, for a Helpdesk Support and Endpoint Technician to provide first-line technical support, endpoint management and on-site assistance.

• A B.Sc
• in Computer Science, Information Technology or a similar field
• Two or more years of experience with Microsoft client and server platforms as a helpdesk technician
• Microsoft certifications in Windows Client, Managing Modern Desktop and Azure
• One year of experience in Azure and Microsoft 365 Suite support
• Basic network support knowledge
• Fluent Arabic and English speaker

• Reference Number: GJ-425