Applications Support Engineer - Oman

Diyar United Company is looking for an Applications Support Engineer for its Oman operations, based in Muscat. This role supports the business applications that teams rely on every day, helping to keep systems running smoothly, resolving issues promptly, and making sure users can work without unnecessary disruption. The engineer will work closely with colleagues across the business to understand reported problems, investigate their causes, and apply practical solutions, while also supporting new releases and routine system maintenance. A strong technical background in application support, together with clear communication and a calm, methodical approach to troubleshooting, will be key. The position would suit a support specialist who enjoys solving problems, documenting solutions, and building confidence among users through reliable, responsive service. This full-time role offers a chance to work with established business systems in Muscat and to grow expertise in application support within a professional technology environment.

Applications Support Engineer in Muscat, Oman, supporting business applications and resolving user issues for Diyar United Company.

• Experience in applications support or a similar technical support role
• Strong troubleshooting and problem-solving skills
• Good knowledge of business applications, databases and related technologies
• Clear communication skills and a calm, methodical approach to resolving issues
• The ability to work well with technical teams and business users.

• Providing day-to-day support for business applications and their users
• Investigating, diagnosing and resolving application issues in a timely manner
• Working with technical colleagues to fix complex problems and apply system changes
• Supporting application updates, releases and routine maintenance
• Documenting issues, solutions and support procedures clearly
• Communicating progress and outcomes to users in plain language
• Helping users make effective use of supported applications.

Applications support experience, strong troubleshooting skills, and the ability to communicate technical solutions clearly to users.